Access Coordinators

Our team of Access Coordinators is committed to helping patients answer questions regarding access and coverage of their prescribed ViiV Healthcare medications.

Talk one-on-one live with a dedicated Access Coordinator.

Call 1-844-588-3288 (toll free) Monday – Friday, 8AM – 11PM (ET) Multilingual options available.


Talk one-on-one live with a dedicated Access Coordinator about:

  • Benefit verification
  • Claim denials and appeals support
  • Patient assistance program for patients who qualify*
  • Patient savings card assistance*
  • Prior authorization support
  • And more

*Subject to eligibility, program terms and conditions. ViiVConnect programs do not constitute health insurance.

ViiVConnect Quick Start