Field Reimbursement Managers

Field Reimbursement Managers (FRMs) work on a regional basis with healthcare providers as well as clinical and administrative staff.

Field Reimbursement Managers

Field Reimbursement Managers (FRMs) work on a regional basis with healthcare providers as well as clinical and administrative staff.

Your FRM can answer questions about ViiVConnect programs* and services that support patient access and reimbursement for prescribed ViiV Healthcare medications. Unlike Access Coordinators, FRMs do not communicate directly with patients.

Your dedicated FRM can assist your practice with:

  • Educating clinical and administrative staff on payer coverage criteria, billing, coding, and claim submissions
  • Collaborating with ViiVConnect to help navigate coverage and patient access
  • Exploring the ViiVConnect programs* that are available to help your patients

 

If you don’t have contact information for your regional FRM, call ViiVConnect at 1-844-588-3288 (toll free), Monday - Friday, 8AM - 11PM (ET). An Access Coordinator will take your information and have your FRM contact you.

*Subject to eligibility, program terms and conditions. ViiVConnect programs do not constitute health insurance.
For healthcare providers and clinical and administrative staff only.

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