Field Reimbursement Support
Field Reimbursement Managers (FRMs)
Your FRM can answer questions about ViiVConnect programs* and services that support patient access and reimbursement for ViiV Healthcare medications. Unlike Access Coordinators, FRMs do not communicate directly with patients.
Your dedicated FRM can assist your practice with:
- Educating administration staff on payer coverage criteria, billing, coding, and claim submissions
- Collaborating with ViiVConnect to help navigate coverage and patient access
- Exploring the ViiVConnect programs* that are available to help your patients
If you don’t have contact information for your regional FRM, call ViiVConnect at 1-844-588-3288 (toll free). An Access Coordinator will take your information and have your FRM contact you.
Subject to eligibility, program terms, and conditions. ViiVConnect programs do not constitute health insurance.