Frequently Asked Questions
The following frequently asked questions (FAQs) are designed to assist you and your office staff with questions you may have about the services ViiVConnect provides, the ViiVConnect Portal, and general information on health insurance coverage, the Patient Savings Card (PSC)* program, and the Patient Assistance Program (PAP).*
If you don’t find the answers you’re looking for here, or you would prefer to speak with a dedicated Access Coordinator, please call 1-844-588-3288 (toll-free), Monday – Friday, 8 AM – 8 PM (ET) for one-on-one personalized support and assistance.
*Subject to patient and prescription eligibility.