ViiVConnect Portal

About ViiVConnect

Navigating costs and insurance coverage can be time-consuming and complex. ViiVConnect offers a simpler way to get information to help your patients access ViiV Healthcare medications. Whether your patients have insurance or not, we're dedicated to helping them get the ViiV Healthcare medications you prescribe. Your Access Coordinator is here to help with general inquiries, as well as the following services through a single point of contact:

  • Alternative insurance options
  • Benefits investigation/verification
  • Claim denials and appeals support
  • Coding and billing assistance
  • General information on local health plans/coverage
  • General information on the Affordable Care Act (ACA)
  • Patient Assistance Program (PAP)* and Patient Savings Card (PSC)*
  • Prior authorization support

*Subject to patient and prescription eligibility.

Watch the video to learn more about ViiVConnect, and call today to connect with a dedicated Access Coordinator for one-on-one personalized support.

About ViiVConnect

We make it easy to connect with a dedicated Access Coordinator!

ViiVConnect Portal

Register today for 24/7 exclusive access to the newest feature of ViiVConnect!

  • Streamlined enrollment process
  • Instantly track patient coverage status and history
  • Real-time e-mail notification alerts
  • New click-to-chat feature! Available early 2017 with enrollment, M–F, 8 AM – 8 PM (ET)
  • Easy upload of supporting documentation
  • And more!
Register Now or Sign In

NOTE: Patient information and data are housed in a secure online environment compliant with HIPAA laws and regulations.

Live Phone Support

Call ViiVConnect to speak with a dedicated Access Coordinator for one-on-one personalized support.

1-844-588-3288 (toll-free)
Monday – Friday, 8 AM – 8 PM (ET)
Multilingual options available.

Fax

Complete the
PDFEnglish or PDFSpanish
Enrollment Form and fax it to:
1-844-208-7676.

Mail

Complete the
PDFEnglish or PDFSpanish
Enrollment Form and mail it to:

ViiVConnect EnrollmentPO Box 220100Charlotte, NC 28222-0100

A dedicated Access Coordinator will contact you.

Get Help
Helping Hands

Patient Assistance Program (PAP)*

The ViiV Healthcare PAP offers our medications at no cost to patients who qualify.
This program does not constitute health insurance.

Learn More About PAP

*Subject to patient and prescription eligibility.

Patient Savings Card

Patient Savings Card (PSC)*

The ViiV Healthcare PSC offers savings on additional costs (such as out-of-pocket costs) not covered by insurance.

Learn More About PSC

*Subject to patient and prescription eligibility.

ViiVConnect Portal via Tablet

ViiVConnect Portal

For Healthcare Professionals and Patient Representatives Only

The ViiVConnect Portal is designed to help Patient Representatives and Healthcare Professionals quickly obtain patient-specific information on coverage and access to ViiV Healthcare medications.

Register today for 24/7 exclusive access to the newest feature of ViiVConnect!

  • Streamlined enrollment process
  • Instantly track patient coverage status and history
  • Real-time e-mail notification alerts
  • New click-to-chat feature! Available early 2017 with enrollment, M–F, 8 AM – 8 PM (ET)
  • Easy upload of supporting documentation
  • And more!

NOTE: Patient information and data are housed in a secure online environment compliant with HIPAA laws and regulations.

Prescriber Writing

Prior Authorization Support


covermymeds®
Prior authorization can be a cumbersome and complicated process for everyone involved. CoverMyMeds helps prescribers and pharmacies quickly find and submit prior authorization requests for any plan and all medications.

Fast and Secure: Many plans now offer near real-time determinations on PAs completed through CoverMyMeds’ secure, HIPAA compliant platform.

No Waiting On Hold: Skip calling the plan or prescriber and waiting on hold to begin a PA by initiating all PAs electronically

Auto-Fill Requests: The address book saves patient and prescriber information, allowing you to auto-fill requests electronically.

Renewals Made Easy: Skip the lengthy PA renewal process by creating renewals from previously submitted PAs

Learn More About CoverMyMeds


Notice: Information regarding CoverMyMeds is brought to you as a courtesy of ViiV Healthcare. CoverMyMeds developed and maintains the web site and is responsible for its content. Neither ViiV Healthcare nor CoverMyMeds can guarantee success in obtaining third-party coverage or reimbursement. It is always the healthcare provider’s responsibility to provide and submit accurate and complete information. Providers should contact prescription health plans for specific information on their coding, coverage, and payment policies.

Supporting Patients

Additional Support Programs

Independent/Non-ViiV Healthcare

HarborPath

The non-profit organization offers free medicine to uninsured patients and patients currently on ADAP waiting lists.

Learn More About HarborPath

Patient Advocate Foundation (PAF)

PAF provides patients with co-pay support, arbitration, mediation, and negotiation to settle issues with access to care, medical debt, and job retention related to their illness.

Learn More at PAF

ViiVConnect Enrollment Form:

ViiVConnect logo

Connect with a dedicated Access Coordinator. 1-844-588-3288 (toll-free) Monday – Friday, 8 AM – 8 PM (ET). Multilingual options available.