ViiVConnect Portal

Our team of
Access Coordinators

is committed to helping you and your patients find a clear path to getting the ViiV Healthcare medications you prescribe by providing the following services through a single point of contact:

  • Alternative insurance options
  • Benefits investigation/verification
  • Claim denials and appeals support
  • Coding and billing assistance
  • General information on local health plans/coverage
  • General information on the Affordable Care Act (ACA)
  • Patient Assistance Program (PAP)* and Patient Savings Card (PSC)*
  • Prior authorization support

*Subject to patient and prescription eligibility.

Want to know more about how we can help?

About ViiVConnect
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See all Access Coordinators

We make it easy to connect with a dedicated Access Coordinator!

ViiVConnect Portal

Register today for 24/7 exclusive access to the newest feature of ViiVConnect!

  • Streamlined enrollment process
  • Instantly track patient coverage status and history
  • Real-time e-mail notification alerts
  • New click-to-chat feature! Available early 2017 with enrollment, M–F, 8 AM – 8 PM (ET)
  • Easy upload of supporting documentation
  • And more!
Register Now or Sign In

NOTE: Patient information and data are housed in a secure online environment compliant with HIPAA laws and regulations.

Live Phone Support

Call ViiVConnect to speak with a dedicated Access Coordinator for one-on-one personalized support.

1-844-588-3288 (toll-free)
Monday – Friday, 8 AM – 8 PM (ET)
Multilingual options available.

Fax

Complete the
PDFEnglish or PDFSpanish
Enrollment Form and fax it to:
1-844-208-7676.

Mail

Complete the
PDFEnglish or PDFSpanish
Enrollment Form and mail it to:

ViiVConnect EnrollmentPO Box 220100Charlotte, NC 28222-0100

A dedicated Access Coordinator will contact you.

ViiVConnect Enrollment Form:

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Connect with a dedicated Access Coordinator. 1-844-588-3288 (toll-free) Monday – Friday, 8 AM – 8 PM (ET). Multilingual options available.